FAQs

  • Fiber internet access is delivered over fiber-optic connections, rather than using the copper wire of broadband connections or the wireless signals of satellite connections.

  • Optical fiber is a hair-thin strand of glass, specially designed to trap and transmit light pulses. Fiber broadband technology uses light instead of electricity to carry a signal. It can carry high bandwidth signals over long distances without signal degradation, and it can provide those signals simultaneously in both directions – upload and download. Fiber-optic broadband infrastructure can support virtually unlimited amounts of bandwidth use and has very little signal degradation over long distances. For example, copper wire loses about 94% of its bandwidth capacity over 100 meters, where the fiber-optic line only loses about 3% over the same distance. Broadband can also be delivered through non-fiber technologies such as copper wire or over wireless signals. Wireless can be a good solution when wireline infrastructure is cost-prohibitive due to difficult geography or low building density. However, wireless infrastructure can be impacted by weather, trees, and other environmental factors.

  • Download speeds are the rate at which you receive data from the internet to the router to the device you're using. Upload speeds are the rate you send data from your device back through your gateway and back out to the internet.

  • We can provide symmetrical speeds up to 100Gps.

  • Broadband is the physical connection that runs from the exchange to your property. Wi-Fi is a wireless connection from your Wi-Fi router to your devices – your phone, laptop, smart TV or gaming system.

  • Last-mile delivery is the delivery of products from a fulfillment center to a retail store or customer. Meanwhile, middle-mile delivery takes products from a factory or port to a fulfillment center.

  • The term “anchor institution” means a school, library, medical or healthcare provider, community college or other institution of higher education, or other community support organization or entity.

  • Yes! ErieNet provides both types of services depending on your needs.